SilverJROM

Privacy Policy for SilverJROM

Last Updated: September 01, 2025

Welcome to SilverJROM's Privacy Policy. This policy explains how we handle your information when you interact with our app, which uses large language models (LLMs) to respond to business queries on our Facebook page. By using our app, you agree to the practices described below.

1. Data We Collect

We collect the following data when you interact with our app on our Facebook page:

• User Inputs: Queries and messages you send to our company page.

We do not collect IP addresses, device information, or any other personal data beyond what is mentioned above.

2. How We Use Your Data

We use the collected data for the following purposes:

• To process and respond to your queries on our Facebook page using LLMs, with data relevant to our business.
• To summarize queries System: and improve our LLM model and business data. This helps us identify new queries or services requested by customers, enhancing how we serve you.
• To comply with Facebook’s policies and applicable laws.

3. Data Sharing

We do not share your data with third parties, as we host our own LLMs. Data will only be shared if required by law, and we will notify you if this occurs.

4. User Rights

You have the right to access, correct, or delete your data. To exercise these rights, please contact us at silverjrom.contact@gmail.com. We will respond to your request in accordance with applicable laws.

5. Data Security

We protect your data by encrypting it on our servers and using secure storage practices to prevent unauthorized access or disclosure.

6. Data Retention

We retain your data for 1 year or until you request its deletion, whichever comes first. You may request deletion at any time by contacting us at silverjrom.contact@gmail.com.

7. Compliance

We comply with Facebook’s Platform Policy and applicable data protection laws, primarily targeting users in the Philippines. If you have concerns, please reach out to us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated date.

Contact Us

For questions or concerns, please email us at silverjrom.contact@gmail.com.